Place Directorate
Waste Management
Business Support Officer – Waste
Ref: 001509
Contract: Temporary: 9-12 months (Secondment)
Salary: £25,989 per annum (Grade 2)
Hours: 36.66 per week over 5 days – Monday to Friday
Based: Moorhey Street, Oldham, OL1 1JF
Closing Date: Sunday 7 June 2026
Interview Date: Tuesday 16 June 2026
Role Overview
To provide effective administrative support to the Waste Management service for household waste collections and business waste collections.
Key Responsibilities
- Undertaking administration duties associated with waste management
- Processing service requests for household collections e.g., missed bins, assisted collections
- Dealing with enquiries from trade customers over the phone, email and in person
- Inbox management for waste and business waste
- Dealing with trade waste payment enquiries from Credit Control
- Processing new contracts, contract amendments and cancellations
Key Requirements
- Experience of using computer packages for word‑processing, spreadsheets and databases, using the internet and sending/receiving e‑mails
- Organisational skills to complete tasks to deadlines, re‑prioritising own work if necessary
- Teamworking skills to work effectively with others to meet deadlines and complete work to the required standard
- Customer Service skills and experience of working with financial systems
- Previous experience within a similar role is desirable
Our Benefits Package
At Oldham Council we offer a great benefits package for our employees, which includes the following.
- 25 days annual leave which increases after 5 and 10‑years’ service
- The option to purchase additional annual leave
- An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions
- Discounted gym membership with Oldham Active
- Staff discount scheme for shopping, entertainment, eating‑out, eating‑in, travel, motoring and more
- Salary sacrifice scheme for home and electronics and Cycle to Work
- Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support
- Staff recognition and celebration events
- Peer support groups
Inclusive Recruitment
We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.
Unfortunately, at this time we are not able to offer sponsorship.
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