Facilities Co‑ordinator
Application Deadline: 5 June 2026
Department: Facilities
Employment Type: Permanent
Location: Leeds
Role Purpose
Key duties & responsibilities:
Facilities Operations:
- Act as the first point of contact for facilities‑related queries from colleagues across all office locations
- Coordinate day‑to‑day building operations, including cleaning, maintenance, waste, security, utilities, and office services
- Log, track, and manage reactive maintenance requests through to completion
- Liaise with external contractors and service providers to ensure works are completed on time, to specification, and within agreed service levels
- Monitor facilities standards and escalate issues where required
- Support local office and OSS function with ad hoc time sensitive administrative tasks ensuring key deadlines are met
- Event coordination, client and internal event planning and execution in conjunction with marketing and event team
Reception & Front‑of‑House Duties (cover):
- Act as first point of contact for visitors, clients, and contractors, ensuring a professional and friendly welcome
- Manage reception desk and switchboard, answering and directing calls appropriately
- Coordinate visitor sign‑in, badges, and compliance with security procedures
- Manage meeting room bookings, room setups, and refreshments
- Handle incoming and outgoing post, deliveries, and couriers
- Maintain reception and meeting areas to a high presentation standard
Health, Safety & Compliance:
- Support the delivery of Health & Safety requirements across the estate
- Assist with conducting and maintaining risk assessments, inspections, and associated action plans
- Coordinate statutory checks (e.g. fire alarms, emergency lighting, water hygiene) and maintain compliance records
- Support incident reporting and investigation processes
Contractor & Supplier Management:
- Raise purchase orders and process invoices in line with internal procedures
- Maintain accurate records of contractors, service agreements, and renewal dates
- Support procurement of facilities‑related goods and services
- Ensure contractors adhere to site rules, H&S requirements, and agreed scopes of work
Estates & Data Management:
- Maintain accurate facilities and estates data, including floor plans, asset registers, and office information
- Support the upkeep of central document repositories (e.g. SharePoint / Teams)
- Assist with reporting on facilities spend, issues, and performance
Projects & Office Changes:
- Provide coordination support for office moves, refurbishments, branding works, and minor projects
- Assist with onboarding new locations or teams following acquisitions
- Support workspace changes, desk moves, and colleague requests
Stakeholder Engagement:
- Work closely with IT, HR, Finance, and external advisors to support joined‑up delivery
- Deliver a positive, responsive service to colleagues, with a strong focus on communication and follow‑through
Experience & qualifications
Essential:
- Previous experience in a facilities, estates, property, or operations coordination role
- Strong organisational skills with the ability to manage multiple priorities
- Good communication skills and a proactive, customer‑focused approach
- Experience working with suppliers and contractors
- Confident user of Microsoft Office (Outlook, Excel, Word, Teams)
Desirable:
- Knowledge of Health & Safety and facilities compliance requirements
- Experience working across multiple office locations
- Familiarity with CAFM systems, SharePoint, or document management platforms
- Experience in professional services or office‑based environments
Personal Attributes:
- Practical and solutions‑focused
- Highly organised with strong attention to detail
- Confident dealing with a wide range of stakeholders
- Able to work independently while supporting wider team objectives
- Calm under pressure and adaptable to change
WHAT AAB OFFER
We want you to feel supported inside and outside of work. That’s why we offer a benefits package designed for your wellbeing, lifestyle, and career.
Time Off & Family Support:
- Annual leave (plus public holidays), with the option to buy or carry over leave
- Enhanced parental leave (maternity, paternity, adoption)
- Paid volunteering day to support causes that matter to you
Health & Wellbeing:
- Private Medical Insurance (PMI) for you and the option to cover family members
- Employee Assistance Programme (EAP) for 24/7 mental health and wellbeing support
- Death in Service benefit
Financial Security:
- Competitive pension scheme
- Life assurance policies to support you and your family
Flexible & Agile Working:
- Hybrid working model
- Agile working culture that supports flexible hours and smarter working
- Modern office spaces designed for collaboration, focus, and wellbeing
#J-18808-Ljbffr…
