Duty Manager

Operations – Heathrow terminal 2

Contract: Part Time

Salary: £15.21 ( Heathrow only )

Contracted Hours: 20

Responsibilities

• You’re the ultimate team motivator – bringing energy, encouragement, and a positive vibe that lifts everyone around you.
• You’ve got a sharp eye for detail and are passionate about delivering top-quality food and exceptional guest experiences.
• With your friendly personality and proactive mindset, you make guests and teammates feel instantly at ease.
• A dependable team player, you’re always ready to roll up your sleeves and support wherever you’re needed.
• As the Duty Manager you will be responsible for the day-to-day operations of our ‘Grab n Perch’. Working alongside the Multi Site manager and team to ensure we deliver a seamless customer experience across each & every shift through great authentic service and producing our mouth-watering dishes.
• You will oversee operational efficiency and service standards, checking orders and ensuring all our products are always available.
• You will lead consistent standards and support your manager to analyse profit performance.
• You will constantly drive standards and hospitality, leading and challenging Team Members to achieve the highest levels of service.
• You support the management team to create an engaged team through a culture of teamwork and support.
• You will support with Team Members training, in a supportive and motivating manner ensuring that successful performance is reinforced, and constructive feedback is provided.
• Promote a safe and healthy working environment by being a ‘safety-minded leader’ who leads by example in reporting any food and safety issues and deficiencies in the Restaurant.
• You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
• Support and cover an emergency shift when necessary.

We’re proud to offer:

• Fantastic working hours
• Free YO! food – What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
• Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
• Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24

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