Regulatory Counsel

About Bandwidth

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we are the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission‑critical communications by the Global 2000, hyperscalers, and SaaS builders.

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves.

What We Are Looking For

We are looking for a Regulatory Counsel to join our Global Regulatory Team based in London, championing regulatory compliance across our products and operations worldwide.

Responsibilities

Regulatory and Compliance Work

• Maintain regulatory conditions for assigned countries and topics.
• Analyze regulatory frameworks, monitor and advise on changes that affect Bandwidth’s products and processes.
• Advise on compliance strategies, risks, and regulatory conditions.
• Research and draft regulatory documents, ensuring clarity and accuracy.
• Collaborate with internal parties such as Product, Carrier Relations, Engineering, and Operations on cross‑coverage regulatory topics.
• Answer internal and external regulatory questions.
• Liaise with external agencies and industry groups.
• Review and negotiate supplier agreements that support services in assigned regions.
• Review public consultations, draft position papers, and coordinate with the Global Policy team.
• Serve as a source of truth and support for Regulatory Operations, Compliance Operations, and other operational teams.

Projects and Go To Market Work

• Provide timely, comprehensive support to business units on projects with regulatory impact and go‑to‑market initiatives worldwide.

Documentation and Administrative Support

• Create and maintain up‑to‑date regulatory documentation on electronic communications topics and keep regulatory archives current.
• Ensure timely and accurate regulatory filings in assigned regions.
• Manage external counsel and ensure appropriate expertise is available when needed.

Other

• Travel expectation: Some travel may be required to collaborate with internal and external parties in different regions.

What You Need

Education / Professional Experience

• Bachelor’s or Master’s Degree in Law.
• Minimum of 3–5 years of work experience in the electronic communications market, preferably on regulatory topics in‑house or within a law office practice.
• Knowledge of voice, messaging, and numbering regulatory frameworks is a strong plus.
• Desire to work in an international tech company with colleagues worldwide.

Technical Knowledge

• Working knowledge of voice‑over‑IP technologies and cloud communications.
• Interest and passion for communications and new technologies.
• High IT literacy.
• Interest in leveraging AI tools in daily work.

Necessary Skills

• Fluent in legal and business English; another European language is a strong plus.
• Fast learner capable of grasping and explaining complex regulatory and technology issues quickly and accurately.
• Analytical, detail‑oriented problem‑solver with a proactive attitude.
• Self‑starter with initiative to continue learning.
• Strong communication and interpersonal skills: writes and communicates clearly, accurately, and succinctly across various stakeholders.
• Excellent contract drafting and negotiation skills.
• Ability to work in an organized, timely, and structured manner on multiple topics simultaneously.
• Capacity to thrive in a multi‑disciplinary role and adapt to shifting priorities.
• Proactive, open‑minded, dynamic, and hands‑on approach.
• Strong work ethic: committed, collaborative, dependable, and reliable.

The Whole Person Promise

• Work laptop and Internet allowance to support home Internet costs.
• Employer contributes 8% of monthly gross salary to a private pension.
• Income protection plan to ensure regular income if unable to work due to illness or injury.
• Life insurance providing financial support to loved ones upon passing.
• Health insurance with extensive coverage, simple claim process, and potential family coverage.
• Extensive Employee Assistance Programme, offering 24/7 counseling and support.
• Unlimited, free, and anonymous consultations with a dedicated therapist.
• Childcare support.
• Cycle‑to‑work scheme.
• 24 days of annual leave plus an additional day every three years.
• Time‑off embargo: uninterrupted leave with no interruptions, even via email.
• Additional time off earned through volunteer hours and company challenges.
• “Mahalo moments” program granting additional time off for significant life events.
• 90‑minute workout lunches and contribution to monthly fitness subscription.
• Unlimited virtual meetings with a dedicated nutritionist.

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