Job Title: Drama, Production & Design Administration Officer (Records)
Department: Guildhall School of Music & Drama
Location: Guildhall School of Music and Drama
Salary: £38,080 to £42,150 per annum including Inner London Weighting
Contractual Hours: 35 hours per week
Basis: Permanent
Workplace category: Hybrid
About the Role
Reporting to the Production Arts & Drama Administration Manager (Programmes), you will provide high‑quality administrative support to academic staff and students across both departments. The role offers a varied and autonomous workload, with the opportunity to make a meaningful contribution within a busy and creative environment.
Key responsibilities include:
- Support the end‑to‑end student assessment process in line with academic regulations, deadlines, and quality assurance requirements, including preparation of templates, mark entry, and feedback distribution.
- Maintain accurate, secure, and compliant student records, ensuring high standards of data quality, confidentiality, and adherence to retention policies.
- Monitor and record student engagement, escalating concerns appropriately and ensuring staff are informed of relevant learning support arrangements while maintaining confidentiality.
- Use specialist systems and databases (e.g. student records systems and virtual learning environments) to ensure data consistency, resolve issues, and respond to student and staff enquiries within agreed timeframes.
About You
This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work proactively in a fast‑paced, collaborative environment. We are looking for a highly organised, detail‑focused and proactive professional with experience of student records and assessment administration within UK Higher Education. The ideal candidate will be confident working with data and systems, and able to manage competing priorities while maintaining accuracy and meeting tight deadlines. They will have strong communication skills and the ability to handle a range of enquiries and casework in a clear, professional and customer‑focused manner. Comfortable working both independently and as part of a team, they will be adaptable, numerate, and confident using digital systems and Microsoft Office. A commitment to continuous improvement, high standards of service, and equality and diversity is essential.
On‑Site Requirements and Flexible Working
This role is primarily based on‑site, with opportunities for flexible working outside of term time. Within the Drama, Production & Design team, in‑person working is highly valued to enable observation, connection, and development through shared learning and professional interaction.
Closing Date
12pm noon on Monday 1st June 2026. Late applications will not be accepted. The vacancy may close early if sufficient applications are received.
EEO Statement
Guildhall School welcomes applications from people of all backgrounds and experiences. We encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are under‑represented at Guildhall School. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who are considered under this scheme and meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities. The Guildhall School is committed to Safeguarding and promoting the welfare of children and adults at risk and expects all employees, workers, and volunteers to share this commitment.
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