About Fastmarkets
Fastmarkets is an industry-leading price‑reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new‑generation energy markets. Fastmarkets’ data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Bulgaria, Finland and beyond.
Job Description
Global Benefits Analyst – 12‑month fixed‑term contract. This is a critical operational role designed to optimise, streamline, and future‑proof our global benefits administration. The role supports day‑to‑day management and continuous improvement of Fastmarkets’ global benefits operations, focusing on creating efficient, scalable and well‑documented processes, automating wherever possible, enabling self‑service and transferring knowledge to HR Operations so benefits can be managed independently.
Principal Accountabilities
- Drive efficiency and automation across global benefits administration by identifying manual processes, redesigning workflows and leveraging systems to reduce risk, effort and dependency.
- Support process design review end‑to‑end, including onboarding, life events, off‑boarding, annual enrolment and payroll prep, ensuring processes are scalable, well‑controlled and clearly documented.
- Build durable knowledge and capability by creating high‑quality supporting documentation, FAQs, and transferring ownership to HR Operations so benefits can be managed independently.
- Act as a problem‑solver and escalation point for complex benefits issues, using data, curiosity and sound judgement to diagnose root causes and implement sustainable fixes.
- Partner closely with Finance to embed efficient, proportionate financial controls across global benefits operations, including budget tracking, cost control and the accurate and timely review of complex benefits invoices.
- Strengthen governance and compliance readiness by supporting the development of a global benefits compliance calendar.
- Use data and insight to improve outcomes, producing clear reporting on benefits operations, highlighting risks and opportunities, and making practical recommendations to enhance employee experience and operational performance.
- Continuously challenge “how things are done”, stay curious about best practice, new tools and smarter ways of working, and proactively bring improvement ideas to the role.
Job Requirements
We recruit talented, dynamic people with diverse backgrounds and experiences, united by a belief in providing the world’s leading and most trusted price‑reporting and intelligence service for the markets we serve. We’re proud to be an equal‑opportunities employer and are committed to creating a fully inclusive workplace. If you are open‑minded, curious, resilient, solutions‑oriented and committed to promoting equality, then read on.
Knowledge, Experience and Skills
Essential
- Experience supporting benefits administration in a multi‑country or global environment, with a solid understanding of day‑to‑day benefits operations.
- Demonstrated ability to improve, simplify or automate processes, with a clear curiosity about how systems, data and workflows fit together.
- Strong analytical and problem‑solving skills, with confidence reconciling data, investigating discrepancies and finding pragmatic solutions.
- Ability to produce clear, high‑quality documentation and training materials that enable others to operate independently.
- Working knowledge of benefits compliance concepts, ideally across US, with judgment to know when to seek specialist advice.
- High level of technical competence, particularly Excel and data handling, with the appetite to learn new tools quickly.
Desirable
- Hands‑on experience working with benefits platforms and HR systems.
- Experience supporting payroll preparation or system integrations where benefits data feeds into payroll.
- Exposure to US benefits administration and its operational or compliance complexity.
- Experience supporting vendor invoicing, budget tracking or financial controls within HR operations.
- Experience with automation, ticketing, self‑service or knowledge‑management tools.
- Involvement in change or transformation initiatives, embedding new processes or systems.
Personal Attributes
- Proactive and improvement‑focused, spotting inefficiencies and taking ownership to fix them.
- Structured and detail‑driven, able to prioritise in a busy, global environment.
- Clear communicator, able to explain complex topics simply.
- Collaborative and dependable, working effectively across teams and partners.
- Curious and motivated to build expertise and global experience over time.
Work Location and Hours
We expect a minimum of two days per week in the office during the probationary period, reducing to one day per week thereafter.
#J-18808-Ljbffr…