Service Advisor

Service Advisor – Enfield

Enfield EN3 (must be able to reliably commute or relocate)

£30,000 – £36,000 OTE (depending on experience)

Full-time | Monday–Friday + alternate Saturdays

About the Role

We are currently looking for a confident and customer-focused Service Advisor to join our growing Car Supermarket in Enfield, with over 1,500 pre-owned vehicles in stock.

This is a fast-paced, customer-facing role ideal for someone with strong communication skills and solid automotive knowledge.

Key Responsibilities

• Act as the first point of contact for customers visiting the site
• Greet customers, book vehicles in, and manage vehicle handovers
• Provide regular updates on vehicle progress and repair timelines
• Clearly explain faults, repairs, and associated costs
• Liaise with technicians and workshop staff to ensure smooth workflow
• Manage customer expectations and resolve queries or concerns
• Support complaint handling when required
• Complete all relevant administrative duties (job cards, updates, reports)
• Maintain a high level of customer satisfaction at all times

Working Hours

• Monday to Friday: 08:30 – 17:30
• Every other Saturday

Salary & Benefits

• Basic salary up to £30,000 (depending on experience)
• On-target earnings: £36,000+
• Company events

Requirements

• Previous experience as a Service Advisor / Aftersales / Motor Trade role
• Strong customer service and communication skills
• Good understanding of vehicles and common mechanical issues
• Ability to work in a fast-paced environment
• Full UK Driving Licence (required)

Apply Now

If you’re confident dealing with customers, understand cars, and enjoy working in a busy environment, we’d love to hear from you.

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