RICS is a global professional body bringing together a worldwide community of professionals who shape how people experience the world – from the places we live and work to the infrastructure we depend on. Through trusted standards, respected qualifications and expert insight, our members support sustainable and resilient built and natural environments.
Working at RICS means contributing to fair, transparent professional standards and supporting products that have real impact across global markets. Every role plays a part in maintaining confidence in the profession and delivering meaningful experiences to our audiences.
Role Purpose and Key Responsibilities
The Regional Member Engagement Manager is central to building a strong, engaged and inclusive professional community across your region.
You will play a key role in delivering the Regional Market plan, working closely with the Regional Board and internal stakeholders to ensure members feel supported, connected and valued throughout their professional journey.
Member engagement is a critical part of RICS’ impact and growth. Through events, initiatives and effective communication, you will strengthen regional presence, support member success and contribute to the ongoing evolution of the profession.
As a Regional Member Engagement Manager, you will:
- Support the development and delivery of the Regional Market Plan, ensuring alignment with RICS priorities and measurable outcomes.
- Work closely with Regional Board members, supporting recruitment, onboarding and ongoing effectiveness.
- Build strong relationships with internal colleagues, including Business Development teams, to deliver cohesive regional activity.
- Respond to member queries and provide consistent, high-quality support across the region.
- Design and deliver engaging events, networking opportunities and initiatives that foster collaboration and professional development.
- Drive inclusive engagement strategies that connect members across disciplines, career stages and backgrounds.
- Lead early careers engagement activity, supporting outreach initiatives and inspiring future professionals.
- Manage regional communications, including social media and storytelling, to increase visibility and engagement.
- Use data and member feedback to evaluate activity and continuously improve engagement outcomes.
- Support the effective running of board meetings, ensuring clear actions, governance and progress tracking.
About You
You are relationship-focused, proactive and confident working across a wide range of stakeholders. You enjoy creating opportunities for people to connect and thrive in a role where you can make a visible impact on member experience and community engagement.
You bring a collaborative, solutions-focused approach and are comfortable balancing strategic thinking with hands‑on delivery.
You’ll bring:
- Proven experience in stakeholder engagement, community building or member-facing roles.
- Strong communication skills, with the ability to influence and build trusted relationships.
- Experience designing and delivering events, programmes or engagement initiatives.
- Strong organisational skills, with the ability to manage multiple priorities effectively.
- Confidence using data and feedback to inform decisions and improve outcomes.
- Experience working with boards, committees or governance structures (desirable).
- Digital confidence, including social media and content creation.
- A collaborative and inclusive approach aligned to RICS values.
Rewards and Benefits
RICS offers a range of benefits designed to support your wellbeing, financial security, and work-life balance, including:
- 25 days’ annual leave plus public holidays
- Three additional days of leave when the office closes between Christmas and New Year
- Enhanced flexible leave policies (including Maternity, Paternity, and Moving House)
- A Wellbeing Day and a Volunteering Day
- Private medical insurance, income protection, life assurance, and pension scheme
- Access to staff-led community groups and wellbeing support
Equal Opportunity Employer
RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from all backgrounds and believe that our differences strengthen our organisation.
Please let us know if we can support you with any adjustments during the recruitment process.
Candidates must have the correct right to work in the country where the role is based.
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