Quality Assurance Technician

Quality Assurance Technician – Baileys Irish Cream

Location: Belfast, Northern Ireland

Contract: 24‑month fixed‑term contract/secondment

Closing date: 31 May 2026

About the Role

This role is based at our Bailey’s Packaging site in Mallusk, Northern Ireland, and sits within a shift team. The role covers the entire process from intake and processing of raw ingredients through to bottling and shipping of finished goods. As a Quality Assurance Technician you will ensure all manufactured goods are produced according to quality specifications and comply with government regulations and standards.

Key Responsibilities

• Ensure that all manufactured goods are produced according to quality specifications and compliant with government regulations and standards.
• Complete, monitor and interpret all analytical, chemical and microbiological tests (including sending samples to external lab) and monitor checks to ensure compliance across the whole process.
• Ensure all plant quality‑assurance equipment is calibrated and maintained and that ideal routine quality checks are carried out at required frequencies.
• Liaise with suppliers on material issues.
• Train process, bottling and warehouse operators in conducting routine quality checks according to procedure and compliance of results to specifications.
• Investigate consumer and customer complaints regarding product quality and ensure corrective action is taken.

Qualifications & Experience

• Third‑level degree in a food‑related science or equivalent.
• High level of IT skills in particular Word, Outlook, Excel and PowerPoint.
• Excellent problem‑solving skills and ability to use initiative under pressure.
• FMGC experience desirable.
• Ability to complete and maintain documentation and system records accurately.
• Great “can‑do” attitude with excellent communication skills.
• A keen team player within and across teams who can lead on work activities, including manufacturing excellence projects.
• Motivated self‑starter capable of learning in a fast‑paced environment.
• Flexibility within a shift working environment.

Benefits

• Base salary plus substantial shift allowance.
• End‑of‑year annual bonus (dependent on performance).
• 6 months fully paid family leave for all parents, regardless of gender.
• Contributory pension scheme.
• Product allowance.
• Free onsite parking with electric charging.
• Opt‑in private medical care for you and your family.
• Share programmes and other voluntary benefits.

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