CRM Marketing Manager

Company: Zachary Daniels Recruitment
Apply for the CRM Marketing Manager
Location: London
Job Description:

CRM Marketing Manager | DTC Wellness Retailer | SW London

Zachary Daniels Recruitment is delighted to be once again supporting this rapidly scaling DTC Wellness Retailer, this time with the appointment of a motivated CRM Marketing Manager with a genuine passion for the health and wellness sector.

What started at a kitchen table five years ago has grown into one of the Sunday Times fastest growing private companies, backed by Google, elite athletes, and entrepreneurs, with a viral appearance on Dragons’ Den.

The Role

This is a crucial role in the company that is responsible for overseeing the ideation, planning & execution of our clients CRM strategy across e-mail and SMS. CRM is viewed, rightly, as a valuable channel to drive revenue and build long term relationships with their customers.

You will own this part of the business and have a huge opportunity to grow and become a key player in a rapidly growing brand.

Core areas of experience are:

– Testing, Optimisation & Performance

– Email Strategy & Execution

– Retention & Lifecycle Growth

– Team Collaboration

What we’re looking for

  • 3+ years’ experience in email / lifecycle / retention marketing
  • Proven experience running A/B tests and optimising email performance
  • Comfortable owning revenue targets and reporting against them
  • Highly analytical – confident working with data and dashboards
  • Strong copywriting skills with a commercial mindset
  • Organised, detail-oriented, and excited by continuous improvement
  • Experience in DTC, e-commerce, or subscription brands strongly preferred

Benefits

  • 25 days holiday + Bank Holidays
  • Weekly team workouts during work hours
  • Significant L&D budget that you allocate
  • Free business products
  • In office health bar
  • Hybrid working

BH35835

Posted: April 2nd, 2026