Operations Manager
Newly Refurbished Commercial Building
A leading property consultancy is seeking an experienced Operations Manager to lead hard services and operational delivery at a flagship commercial development in the City of London.
This newly refurbished, all-electric trophy asset comprises over 300,000 sq ft of prime workspace, premium occupier amenities and destination food & beverage offerings, delivering a best-in-class environment for a diverse occupier base.
Working as part of an on-site management team, you will take responsibility for the day-to-day operational management of the property, ensuring the highest standards across engineering services, statutory compliance, health & safety and occupier experience.
Key Responsibilities
- Lead all hard services operations across the estate
- Ensure full statutory compliance and health & safety governance
- Manage M&E operations, plant performance and technical service delivery
- Oversee contractor and supply chain performance to ensure best-in-class service standards
- Support ESG initiatives and lifecycle planning across the asset
- Manage planned and reactive maintenance programmes
- Assist with service charge budgeting
- Build strong relationships with occupiers, clients and key stakeholders
- Support operational aspects of tenant fit-outs, mobilisation and occupation
- Maintain accurate compliance records, asset registers and operational documentation
- Proactively manage operational risk, crisis management and business continuity procedures
About You
- Strong technical background within commercial property operations or facilities management
- Proven experience managing hard services within a high-profile commercial environment
- Excellent knowledge of statutory compliance, health & safety and building systems
- Experience managing contractors and specialist service partners
- Strong understanding of M&E and operational best practice
- Commercially aware with experience supporting service charge and budget management
- Confident communicator with strong stakeholder and occupier engagement skills
- IOSH, NEBOSH or relevant technical qualifications advantageous
This is an excellent opportunity to join a market-leading organisation and play a key role in the operation of one of a premier commercial assets.
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