Overview
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About Crisis
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. This is an exciting time to join the team as new homelessness legislation in Wales is introduced and we seek to develop relationships with the newly elected Senedd and Welsh Government.
Location, Contract & Salary
Location: Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ. Option of hybrid working from home (minimum 1 day a week in the Skylight) with travel across Wales and within the UK for training and meetings.
Contract: Fixed term up to 11 months (available as a secondment)
Salary: £57,452 per annum
About The Role
As Head of Policy and Communications in Wales you will lead a team working across policy, public affairs and communications to deliver the changes needed to address homelessness in Wales. After the formation of a new government in Wales, this role will work closely with politicians, government officials, sector leads, and people with lived experience of homelessness to ensure Crisis’ goal of ending all forms of homelessness in Wales is a priority and bring about the changes needed to meet this goal.
About You
To be successful in this role you will have excellent knowledge and experience of developing and securing policy change at a national government level and raising the profile of an organisation through advocacy and strategic communications. Ideally you will have experience across policy, public affairs and media work, and excel at building stakeholder relations. You will be an experienced spokesperson and understand how to communicate policy matters in a simple and concise way. You will have understanding and knowledge of developing policy and influencing objectives informed by frontline staff and working with people with lived experience of an issue and staff.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
This section on diversity explains our commitment to equality. We believe diversity is a strength, and our aim is to make Crisis a place where everyone can thrive and contribute to ending homelessness. We particularly welcome applications from people who have lived experience of homelessness and from people from all marginalised groups, communities and backgrounds.
Working at Crisis & Benefits
Our values Bold, Impactful, Collaborative and Equitable are at the heart of everything we do as we continue our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
- A competitive salary. Our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Flexible working around the core hours 10am-4pm
- And more (Full list of benefits available on website)
Alongside our employee benefits, we support your ongoing development to build your skills, experience and career.
Application Process
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves, and contribute to making Crisis a truly diverse organisation. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs; instead we ask you to complete the work history section and answer the screening questions for fair and objective assessment. At least two members of staff score all applications.
How to applyPlease click on the Apply for Job button below. Closing date: Sunday 14th June at 23:59. Interview date and location: Friday 26th June, in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ.
AccessibilityWe want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit https://www.crisis.org.uk/about-us/
To See Our Work In Action Please Visit
@Crisis_Cymru on Instagram@CrisisWales on XCrisis Skylight South Wales on Facebookyoutube.com/user/crisishomelessnesshttps://x.com/crisis_ukwww.facebook.com/crisis.homeless
Registered Charity Numbers: E&W1082947, SC040094
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