Head of Go-To-Market & Marketing Operations

• INDUSTRY SECTOR: Consumer Services / Membership
• LOCATION (Hybrid/Office Based): Central London / Hybrid

This is a newly elevated and business-critical leadership role, created as part of an exciting transformation programme. We’re looking for a commercially minded marketing leader who combines strategic thinking with hands‑on delivery and thrives in agile, fast‑paced environments where influence, adaptability, and execution matter.

About The Company

• Our client is a well-established and highly respected UK organisation with a strong consumer presence, loyal customer base, and ambitious growth agenda. With a trusted heritage brand and a focus on innovation and customer experience, the business is investing heavily in its commercial and marketing capabilities.
• The business operates with an agile, collaborative culture where teams work closely together and leaders are empowered to make a visible impact. This role would particularly suit someone who enjoys the pace and breadth of an SME‑style environment, while operating within a nationally recognised organisation.

About the Role

What you’ll be doing

• Define and lead the Marketing Operations and Go‑To‑Market strategy aligned to commercial and brand objectives
• Build and optimise scalable GTM frameworks for campaigns, product launches, and strategic initiatives
• Balance strategic planning with hands‑on operational leadership across multiple marketing disciplines
• Act as a central strategic lead across marketing, product, commercial, and leadership teams to align priorities and drive execution
• Lead the evolution of marketing processes, workflows, reporting, and operational governance
• Drive performance measurement across the marketing funnel, from lead generation through to revenue impact
• Own marketing analytics, dashboards, and executive reporting to enable data‑led decision‑making
• Oversee marketing technology infrastructure, ensuring seamless integration across CRM, automation, analytics, and reporting platforms
• Identify pragmatic, commercially focused opportunities to maximise marketing effectiveness and ROI within leaner budget environments
• Lead, coach, and develop a high‑performing Marketing Operations and GTM team.

Why you’ll love it here

• Newly created leadership role with significant visibility, influence, and opportunity to shape the future operating model
• Purpose‑led culture with strong values and long‑term growth ambitions
• Collaborative environment focused on innovation, customer insight, and operational excellence

About You

What we’re looking for

• Proven experience operating at Head of or senior leadership level within Marketing Operations, Revenue Operations, GTM Operations, or Commercial Operations
• Strong expertise in go‑to‑market strategy and execution across complex, multi‑product environments
• Experience building scalable marketing operating models, frameworks, and performance processes
• Broad marketing leadership experience across digital, brand, customer, and commercial marketing disciplines
• Advanced knowledge of marketing analytics, reporting, and insight tools such as Power BI, Tableau, or Google Analytics
• Strong commercial acumen with experience managing budgets, forecasting, and investment planning
• Experience influencing senior stakeholders and operating cross‑functionally within matrix organisations
• Excellent leadership, communication, and stakeholder management skills
• Experience operating successfully within agile, SME‑style, or lean‑team environments. Membership, subscription, consumer services, or purpose‑led organisations preferred.

If you’re excited by the opportunity to build scalable GTM excellence within a high‑profile consumer organisation, we’d love to hear from you.

You MUST have the right to work in the UK – visa sponsorship is not available.

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