Director Digital Products

Job Overview

Canterbury Christ Church University is seeking a high‑calibre Director of Digital Products to lead the development and evolution of its enterprise digital product portfolio and play a central role in delivering the University’s digital ambitions and wider institutional strategy.

Responsibilities

• Shape and deliver the vision, strategy and operating model for the University’s digital product estate.
• Lead the end‑to‑end product lifecycle, from discovery and prioritisation through delivery, optimisation and retirement, embedding a product‑led approach that drives continuous improvement and value realisation.
• Establish clear product ownership, outcome‑based roadmaps and robust governance frameworks to ensure investment decisions are informed, transparent and strategically aligned.
• Work in close partnership with academic and professional service leaders to enable excellent user experiences, support data‑driven decision‑making and deliver long‑term organisational impact.
• Strengthen commercial oversight, ensuring effective vendor management, cost control and return on investment across the product portfolio.

Qualifications

• Experience as a digital or product leader with a strong track record of delivering product‑led transformation within complex organisations.
• Expertise in modern product operating models, including multidisciplinary teams, agile delivery and evidence‑led prioritisation.
• Strong understanding of enterprise systems, integration and architecture principles.
• Strong leadership and influencing skills, able to operate at senior levels, align diverse stakeholders around shared priorities and translate complex technical concepts into clear, meaningful outcomes.
• Motivation to shape a modern, user‑centred digital environment and deliver lasting value within a mission‑driven organisation.

About Us

Canterbury Christ Church University welcomes fresh perspectives and new voices. We are committed to creating an inclusive environment where everyone can thrive and feel a true sense of belonging.

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