Sales Administrator / Sales Support (Key Accounts)

Company: DRENCH EUROPE LTD
Apply for the Sales Administrator / Sales Support (Key Accounts)
Location: Romsey
Job Description:

About the Company

We are a rapidly growing shower enclosure manufacturer that has quickly established itself as a market leader following the launch of an innovative shower door concept.

Due to continued growth and increasing demand, we are expanding our sales team and looking for a motivated individual to join our dynamic and ambitious organisation.

The Role

This is an exciting opportunity for a Sales Administrator / Key Account Executive to support a busy sales team and manage customer accounts in a fast-paced environment.

You will work closely with internal departments including Design, Purchasing, Manufacturing, and Marketing, ensuring a seamless customer experience from enquiry through to delivery and after-sales support.

Key Responsibilities

  • Managing incoming customer enquiries via phone and email
  • Processing and managing sales orders from start to finish
  • Coordinating with internal teams to meet customer requirements and deadlines
  • Maintaining strong relationships with distributors and customers
  • Supporting after-sales service and resolving customer issues
  • Assisting with promotions and customer training alongside the Marketing team

Requirements

  • Previous experience in a sales, sales support, or customer service role
  • Strong organisational skills and attention to detail
  • Excellent communication and interpersonal skills
  • A proactive, self-motivated, and results-driven attitude
  • Ability to work both independently and as part of a team
  • Bathroom or construction industry experience (desirable, not essential)
  • Degree preferred but not essential
  • Fluent English (additional languages advantageous)

Whats on Offer

  • Competitive salary: £22,000 £28,000 DOE
  • Bonus scheme
  • Pension scheme
  • 20 days holiday + bank holidays
  • Stable, full-time hours (Monday to Friday, 9am5pm)
  • Genuine opportunities for career progression within a growing company

Why Apply?

This is a fantastic opportunity to join a forward-thinking company at an exciting stage of growth. Youll be part of a supportive team where your contribution is valued and your development is encouraged.

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Posted: May 7th, 2026