SOC Operations Manager – Incident Response & Detection Lead

Company: SEFE Marketing & Trading Ltd
Apply for the SOC Operations Manager – Incident Response & Detection Lead
Location: London
Job Description:

IN SHORT

The SOC Manager is responsible for leading the day‑to‑day operations of the Security Operations Centre, ensuring effective monitoring, detection, triage, and escalation of security events. The role drives operational excellence, improves detection capabilities, and acts as the primary escalation point during security incidents.

What Will You Do

  • Lead SOC operations, ensuring effective monitoring, alert triage, and incident response
  • Manage SOC coverage, service levels, and operational standards
  • Oversee incident investigation and ensure timely, accurate escalation
  • Act as the primary escalation point during active incidents
  • Maintain and improve SOC playbooks, procedures, and knowledge base
  • Drive continuous improvement in detection quality, alerting, and monitoring coverage
  • Optimise SIEM, SOAR, EDR, and security tooling performance
  • Identify opportunities for automation and efficiency improvements
  • Track and report SOC performance metrics and trends
  • Manage relationships with third‑party SOC or MSSP providers
  • Support audit, compliance, and regulatory requirements
  • Lead, coach, and develop SOC analysts

Essential

What Will You Bring

  • Experience leading a SOC or security monitoring team
  • Strong understanding of incident detection, triage, and escalation
  • Hands‑on experience with SIEM, EDR, and monitoring tools
  • Ability to guide investigations and support analysts technically
  • Experience in 24/7 or shift‑based environments
  • Strong communication skills under pressure

Desirable

  • Experience in regulated or critical environments
  • Familiarity with NIS2 or similar frameworks
  • Experience working with MSSPs

Leadership Profile

  • Calm and decisive under pressure
  • Operationally disciplined and detail‑oriented
  • Hands‑on and supportive leader
  • Focused on continuous improvement and service quality

About Us

SEFE is an international energy company anchored in Europe, delivering energy solutions that ensure reliable and affordable supply. Our activities span the entire energy value chain – from origination and trading to sales, transport and storage. With decades of trading expertise and a growing LNG portfolio, SEFE is one of Europe’s leading suppliers to industrial customers, providing more than 200 TWh of gas and power each year. We supply over 50 000 clients, from small businesses to municipalities and multinational organisations. By investing in clean energies, we support our customers on their decarbonisation journey and contribute to the energy transition. SEFE employs over 2 000 people worldwide and is owned by the Federal Government of Germany.

Our Benefits

  • Bonus earning potential
  • Non‑contributory pension with 10% employer contribution
  • 25 days holiday plus bank holidays and volunteering days
  • Buy / sell holidays
  • Life assurance
  • Medical and dental insurance (family cover)
  • Range of optional flexible benefits

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.

Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow.

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Posted: May 26th, 2026