Customer Consultant

Company: The Body Shop
Apply for the Customer Consultant
Location: London
Job Description:

Your role in a nutshell

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

More about the role

As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into the products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

What we look for

  • Strong interpersonal skills to build rapport with customers – customer service experience is ideal
  • Ability to communicate and listen effectively
  • A genuine passion for beauty and the retail industry
  • Open availability for evening, weekend, and holiday shifts.

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Posted: May 20th, 2026