Operations Lead: Scale No-Code Ops & Partnerships

Job Title

Operations Lead

Salary

£35,000-£45,000

Company Description

Award-winning digital fundraising startup backed by the former CEO of parkrun and Martha Lane Fox

Job Description

This multi-disciplinary role sits at the heart of a fast-growing platform that has processed over £20 million in donations. You will work directly with the founders to scale operational systems, optimize no-code automations, and manage partner relationships, bridging the gap between technical development and real-world social impact.

Location

London, UK

Why this role is remarkable

• Work alongside a high-profile leadership team including digital innovation pioneer Martha Lane Fox and the former CEO of parkrun.
• Join the winner of the London StartUp for Good Award 2025 at an early stage with significant autonomy to shape company strategy.
• Direct path to becoming a key early team member in a platform with national-scale ambition and proven traction of £20M+ in donations.

What You Will Do

• Design and optimize scalable workflows for onboarding, compliance, and payout operations using AI-assisted tools and no-code systems.
• Act as a bridge between technical and non-technical teams by translating customer pain points into product improvements and platform requirements.
• Manage complex financial and platform operations, including data reconciliation between the platform and payment processors to ensure reliability.

The Ideal Candidate

• Proactive and entrepreneurial operator comfortable navigating Django-based admin panels, CRMs, and relational data structures without needing to code.
• Proven ability to thrive in ambiguous, fast-moving environments where you must regularly switch between high-level strategy and hands‑on execution.
• Exceptional communicator capable of managing relationships with charities and strategic partners while maintaining technical curiosity for system optimization.

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