Senior Business Analyst

Job Overview

We’re looking for a Senior Business Analyst to join our Finance, Procurement and HR team, helping drive initiatives that support our healthcare services, fitness centres, and community wellbeing programmes. Knowledge of Workday or a similar EPR system would be a real asset as would experience in the healthcare or fitness sectors.

Responsibilities

• Lead end-to-end analysis, defining scope, requirements, and clear outcomes
• Shape solution options and guide design decisions with product, architecture, and engineering teams
• Produce high‑quality user stories, acceptance criteria, process maps, and supporting artefacts
• Build strong relationships with senior stakeholders
• Run workshops and decision‑making sessions
• Communicate complex topics clearly and persuasively
• Support backlog refinement, sprint planning, and iterative delivery
• Analyse data to validate assumptions and inform design
• Create data mappings, interface specs, and end‑to‑end process views
• Understand system interactions, dependencies, and constraints
• Mentor junior BAs and champion best practice
• Improve BA standards, templates, and ways of working
• Identify opportunities to streamline processes and enhance user experience

Essential Qualifications

• 3+ years BA experience delivering complex, multi‑system change
• Experience working with Workday or a similar ERP platform
• Strong analytical, problem‑solving, and critical‑thinking skills
• Confident stakeholder engagement and facilitation
• Expertise in requirements elicitation, process modelling, and solution shaping
• Experience in Agile or hybrid delivery environments
• Strong understanding of data flows and integrations
• Familiarity with APIs, ETL, and data architecture concepts
• Experience using tools such as JIRA, Confluence and LucidChart (or equivalent)

Desirable Qualifications

• Experience within healthcare, fitness or charitable sectors

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. You can choose from a range of fitness, lifestyle, health and wellness rewards, such as free gym membership, health assessments, retail discounts and pension options.

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