SMB Customer Success Manager — Onboarding & Growth

Company: Heidi
Apply for the SMB Customer Success Manager — Onboarding & Growth
Location: London
Job Description:

Heidi is looking for a Customer Success Manager in Greater London to support SMB customers through onboarding, engagement, and retention efforts. Responsibilities include managing a portfolio of accounts, providing training, and advocating for customer needs internally. Ideal candidates will have 2-4 years of experience in customer success or operations within a SaaS environment, with strong analytical and organizational skills. The role offers a hybrid work model with opportunities for personal development and growth.#J-18808-Ljbffr…

Posted: May 7th, 2026