Overview
Building Services Manager – 18 Month FTC role at urbanbubble. Two luxury sites in Cardiff: Tai Afon and Wood Street House. This full-time role ensures maintenance and health & safety standards are met, 100% compliant, and that exceptional customer service is delivered. You will manage a maintenance and housekeeping team.
What you will do
- Effectively manage a team of 6
- Budget Management
- Promote effective client relationships and achieve high customer satisfaction
- Lead on, develop, implement, and monitor quality processes to ensure compliance and continuous improvement targets are met
- Pro-actively deal with maintenance and cleaning problems identified within the development and regularly carry out site inspections
- Ensure a fitting approach to risk assessments and method statements
- Outline safe operational procedures which identify and take account of all relevant hazards, recommending and implementing necessary changes to working practices as required
- Oversee and review Health and Safety audits and appropriate follow-through
- Oversee the delivery of all annual testing and training for our people to ensure total compliance, maintaining robust records
- Promote peak performance through proper objective setting, one-to-one meetings, personal development, team meetings and performance reviews
What are we looking for?
- Experience in a facilities management role
- Property / Residential experience (preferred)
- Experience in managing contractors
- People management skills and the ability to achieve great results through people
- Significant experience and proven track record in delivering the highest standards of customer service
- Strong commercial and financial acumen
- Knowledgeable in relevant regulations, legislation, guidance and best practice
- Health and Safety – must be proficient with current Health, Safety and Environment legislation
Requirements
Required: Rent Smart Wales qualification or to complete this course within the first 3 months of starting your role.
Benefits
Salary: up to £47,000 plus 10% bonus
Benefits include: enhanced family leave policies, cycle to work scheme, season ticket loan, pet-friendly Friday, enhanced sick pay, study support, and more; enhanced annual leave including a birthday day off and a day off when you buy your house.
About urbanbubble: We’re redefining how properties are run through community building, customer care, and innovation. We serve 14,000 residents and growing, and look for bold, ambitious, resourceful team members.
Equal opportunity: We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.
Notes: INDHIG · REF-223 616
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