Family Liaison Worker

Location: Lewes

Salary: £25,882 – £28,263 FTE (actual starting salary £ 18,240 – £ 19,650 based on 30 hours)

Vacancy Type: Part time, Permanent

Responsibilities

• Act as a trusted point of contact for families exploring placement with us.
• Support families to understand the Education, Health and Care Plan (EHCP) process, including assessments, reviews and placement pathways.
• Coordinate visits, assessments and meetings for prospective pupils and families.
• Work closely with colleagues across education, care, therapy and clinical teams.
• Ensure families receive clear information and compassionate support.

Important Information

To maintain professional boundaries and avoid conflicts of interest, this role is not suitable for individuals who have a close personal relationship with a child or family currently supported by Chailey Heritage Foundation, including parents or carers of current pupils.

Qualifications

This role may suit someone with experience in:

• SEND education or specialist schools
• Family support or pastoral roles
• Social care or community support services
• SEND services within local authorities
• Health, therapy or multidisciplinary SEND environments

You’ll be someone who can build trusting relationships with families, communicate complex information clearly and sensitively, and work collaboratively with professionals across education, care and health services.

Benefits

• Healthcare Cash Plan – claim back everyday health costs such as dental, optical and therapies
• Access to Enhanced Pension Scheme
• Death in Service benefit
• Enhanced maternity, adoption, and paternity leave
• Employee Assistance Programme and access to our Wellbeing Centre
• Cycle to Work scheme
• Retail and leisure discounts
• Onsite parking
• Café and kitchen facilities
• DBS checks and renewals covered by us

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