Job Title: Data Maintenance Team Leader
Function: Data and Technology
Location: Hybrid – one of our offices (Nottingham/Alfreton/Wakefield)
Contract type: Permanent
Salary: £37,502 with the potential to rise to £41,669 over 3 years
Data Maintenance Team Leader role at NHS Supply Chain – responsible for leading a team of Data Maintenance Associates and a Principal Data Maintenance Associate, maintaining contract, supplier, and product data, supporting contract launch and customer opportunities pipelines, and coordinating activities to meet timelines and escalation.
Every day you will …
- Maintain the team workload and resource planner/rota and allocate tasks to ensure that all activities, both scheduled and unplanned, are actioned following team SLAs, keeping key stakeholders updated in terms of progress.
- Follow a triage, prioritisation, and escalation process to help with the planning of workload and management of stakeholders’ expectations.
- Monitor and control compliance to data quality standards and efficiency targets, and identify opportunities for process improvements.
- Participate in commercial contract governance and various other data maintenance project calls, updating cross‑functional teams on progress and challenges.
- Support the Data Maintenance Manager in reporting workload outstanding and completed, as well as team performance and SLAs, highlighting areas requiring development.
- Oversee team recruitment and training.
- Assist team members in setting and meeting their objectives.
- Promote a committed collaborative approach to ways of working within the team, promoting process improvement and idea generation.
What can we offer you?
- Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
- Annual bonus schemes, long service, and colleague recognition awards.
- 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
- In‑house training, support, and access to external qualifications to maximise your potential.
- Paid well‑being leave (1 day) and free access to the 24/7 Employee Assistance Programme.
- Generous pension scheme (with us contributing 12% when you contribute 6%).
- Flexible Benefits Scheme – benefits like Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions.
- 2 days of paid volunteering leave.
- Discounts through the Blue Light Card to NHS Discounts.
What skills will help you thrive in this role?
- Previous experience in a Team Leader role.
- High attention to detail, with a focus on accuracy.
- A well‑organised, structured, and methodical approach to work.
- Collaborative working to deliver improved quality and cost of service for the organisation.
- The ability to comply with policies, procedures, and protocols as they apply to your role.
Our Inclusive Commitment
At NHS Supply Chain, we are committed to building an inclusive environment where differences are valued and celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the next step in your career but your experience doesn’t match perfectly, we encourage you to still apply.
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