Legal Advisor – Complex Recoveries

Job Purpose

Due to continued growth, we are seeking a Complex Recoveries Legal Advisor to join the team. The role involves managing a full caseload of high‑volume, high‑value (over £10,000) litigated RTA recovery cases, delivering high‑quality claims handling and maximising recoveries within agreed timescales to support the overall success of the business.

Key Duties & Responsibilities

• Manage a full caseload of high‑value litigated recovery files using the firm’s case management system
• Ensure accurate and timely updates on the case management system
• Progress cases efficiently using appropriate communication methods
• Provide professional, timely legal advice to clients with regular communication and expectation management
• Take a commercial and practical approach to settlement negotiations and risk advice
• Support team performance against recovery and lifecycle targets without compromising integrity
• Liaise with sources, experts, third‑party insurers, and other stakeholders
• Perform effectively in a target‑driven environment

Experience & Knowledge

• Experience managing a full caseload of litigated RTA recovery or ULR claims is essential
• Working knowledge of liability issues, including the Road Traffic Act and Article 75
• Strong negotiation and communication skills
• Demonstrable background in customer or stakeholder‑focused environments — with a strong focus on delivering quality service to clients and the wider firm.
• Competence using case management systems and MS Office
• High attention to detail, organisation, and commitment to quality service

Equal Opportunities

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.

Benefits

• 25 days’ holiday per annum
• Hybrid working model (in relevant role)
• 2 x Volunteering days to support charitable initiatives
• Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan – claim back dental / physio / optical appointments
• My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Funded driving theory test (in relevant role)
• Active network of Wellbeing Champions – providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
• Dress for your day policy

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