Senior Administrator

A Day in the Life of a Murphy Administrator

• Key contact for customers submitting completion data, reviewing the data submitted and issuing completion certificates confirming adoption of the network.
• Inform customers when they can raise invoices for completed connections, and process the invoice upon receipt.
• Maintain information systems and trackers for recording completion data.
• Seek to understand business needs and demonstrate innovative ways to continuously improve.
• Promptly resolve customer enquiries and coordinate resolutions with input from different teams.
• Ensure administrative processes are effective and efficient, enabling high‑quality service to all clients and partners.
• Manage site inspection and auditing records and operation and maintenance records.
• Perform ad‑hoc duties to support the team and the wider business.

Qualifications & Experience

• Experience in a Utility coordinator role in the construction or utilities industry would be advantageous but not essential.
• Clear communication and organisational skills.
• Excellent IT skills, including Outlook, Word, and PowerPoint.
• Demonstrable knowledge of Excel and the ability to enter, manipulate, and analyse data.
• Experience in an IDNO or IGT, or relevant equivalent experience within the Utility sector would be advantageous.
• High level of attention to detail and the ability to self‑manage workload.

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