Fire and Security Engineer
Function: Fire
Location: Field based
Reports to: Service Manager (North/South)
Responsible for staff: N/A
Benefits
Health and wellbeing support, financial guidance, legal advice, mental health support with a dedicated team and up to 8 counselling sessions (in‑person or remote). Free onsite gym at head office, gym membership discounts, life assurance coverage, sick pay, pension scheme, free office parking, eye care vouchers, cycle‑to‑work scheme, staff benefits hub, 25 days annual leave plus bank holidays, flexible working options, enhanced family leave policies, colleague recognition scheme, and a referral scheme that can earn up to £1,000 in bonus rewards.
Role Overview
Safety systems maintenance engineer including reactive calls.
Key Tasks
- Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
- Part of the OOH call out rota.
- Carry enhanced van stock to achieve high 1st fix rate.
- Responsible for van stock in the same manner as level 1 and 2.
Service Delivery
Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.
Managing Risk
Awareness of operational and regulatory risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business.
Managing Health & Safety
Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaise with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.
Criteria
Essential
(attributes required for candidate to be considered)
Desirable
(attributes can be trained or developed)
Knowledge and Skills
- Good understanding of safety systems.
- Understanding of relevant BS to task.
- Able to fault find and rectify.
Experience
(what you have done)
Personal Qualities
- Good customer service skills.
- Ability to communicate clearly.
- Able to use own initiative.
Qualifications
- Asbestos Training
- FIA Foundation
- FIA Environmental
- FIA H&S
- PAT Testing
- BFC Extinguishers
- Part P Electrical
- FIA Maintenance Unit
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