We are currently recruiting for a Shift Production Manager to join our Ardwick traincare facility in Manchester. In this role you will be responsible for the day‑to‑day delivery of the Train Service Agreement to our customer, for planning and resourcing a team of skilled Supervisors and Technicians to ensure on‑time completion of maintenance activities on the rolling stock, and for the management of defects to ensure a robust and reliable operational service is provided.
This role requires shift work including both days and nights.
Responsibilities
- Plan and manage all resources—including people, plant, material, tools and third‑party services—to meet operational requirements.
- Develop and execute a production plan to meet business targets and keep deferred work to a minimum.
- Ensure all maintenance activities are undertaken in accordance with relevant maintenance instructions and Group Standards.
- Ensure optimum shift coverage, minimising downtime, complaints or delays to our customers.
- Ensure extraordinary or complex work is built into the plan.
- Actively encourage identification and implementation of continuous improvement activities.
- Provide customer service and develop good relationships with customers by consistently delivering targets and dealing promptly with escalations.
- Manage day‑to‑day operations in line with agreed KPIs.
- Ensure short‑range budget objectives are met and identify criteria for monitoring progress and measuring success.
Qualifications
- Management or supervisory experience in a technical position.
- Technical knowledge of rolling‑stock maintenance procedures and practices.
- Engineering ONC or an equivalent qualification or experience.
- Good knowledge of IT systems and software.
- Excellent written and oral communication skills.
- Strong organisation and planning skills.
- Knowledge of continuous improvement techniques.
- Good understanding of Health, Safety and Environmental legislation and procedures.
- Basic understanding of project management principles.
- Contract and commercial knowledge.
Benefits
Our compensation package includes a competitive salary, company bonus, holiday allowance and pension. The company offers a flexible benefits scheme that can be tailored to suit individual needs.
EEO Statement
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
Location
Manchester – United Kingdom
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