Head of Operations — Guest Experience & Revenue

Warner Hotels is seeking a Head of Operations for Nidd Hall, near Harrogate. This role involves overseeing front and back-of-house functions to ensure seamless guest experiences. Key responsibilities include daily operations management, strategic improvements, and people management.

The ideal candidate will have significant managerial experience in a hotel environment, a proven track record in operational delivery, and experience with OTA relationships. This position offers a dynamic work environment focused on guest satisfaction and operational excellence.

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