Assistant Store Manager

Early Settler offers stylish, modern furniture and homewares at affordable prices, helping customers create homes they truly love.

What is the Role?

We are looking for a passionate and dynamic Assistant Store Manager to join our Blackburn store working a Sunday to Thursday roster.

The Assistant Store Manager role is a dynamic retail leadership position where your retail expertise and leadership capability will be pivotal in supporting our Store Manager to drive store performance, foster a customer‑centric culture and uplift team capability, all whilst living our Early Settler Values.

Key Responsibilities:

• Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise.
• Work with customers to realize their vision for their home – providing styling solutions, recommendations, upselling and cross‑selling to ascertain customer needs.
• Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service.
• Support day‑to‑day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members.
• Support in developing and implementing strategies that can maximize both sales and customer service targets, thereby driving store performance.

Qualifications

• 2‑3+ years experience in retail sales with a proven track record of achieving targets.
• Strong commercial acumen and a results‑driven mindset that turns strategies into success stories.
• Ability to coach, guide and motivate teams to deliver exceptional customer service.
• Resourceful with a can‑do attitude and ability to solve problems and provide solutions.
• Ability to balance customer care, team development and administrative tasks.
• A genuine interest in home‑styling, furniture or creating welcoming living spaces is a plus!
• Be keenly aligned to live our values: WeAddValue, WeAreDistinctive, WeMakeItPersonal, WeAreExperts, WeKeepItReal.
• As a furniture store, the role involves manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks.

Benefits

• Team member discounts on products.
• Wellbeing programs to support you to be your best self.
• Supportive and collaborative team environment.

* Applicants must be an AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa.

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