Commercial Support & Logistics Manager
Time type:Full time
End Date: June 7, 2026
REQ-13073
Job Description:
Position:Commercial Support and Logistics Manager
Location:Omagh
Reporting to:Business Line Director & General Manager (Omagh, Coalville & Cookstown)
Job Purpose :
Overall responsibility for managing the sales order process, for scheduling customer and stock units on the production planner, overall management of the shipping operations for all manufactured products, contribution to the Sales and Operation Planning process as well as providing a high standard of customer service to the worldwide dealer network and ensuring compliance at all times.
Main Duties & Responsibilities:
- Overall management of the Sales Order Process and commercial reporting for 4 MP brands globally
- Oversee the scheduling of customer and stock units on the production planner and loading onto TMS
- Co-ordination with other internal functions, mainly sales, engineering, production, finance and purchasing across the Terex sites as well as with our worldwide dealer network.
- Provision of key management information to improve company performance
- Pricing, invoicing, maintaining and improving procedures and documentation to ensure strict compliance with Sarbanes Oxley (SOX) & Revenue Recognition parameters and completing a range of sales reports.
- You will also be working with various departments to ensure monthly sales targets are achieved as well as involved in the monthly Sales & Operations Planning process.
- Managing Dealer Dashboards in qlickcloud alongside IT.
- You will oversee the transport & shipping operation, as well as act as the main point of contact for dealers on lead time enquiries, pricing enquiries, machine dispatches etc.
- To bring strategic direction to the business with the production of detailed Business Development Plans down to country and dealer level
- Liaise with Global Sales Director to develop Annual Operating plan for Brands and update in line with finance calendar for each forecast
- Management of dealer onboarding process
The role will also involve some travel to visit and support dealers and to participate in exhibitions and dealer events. There may be a requirement to cooperate with other Terex group companies in activities to improve Customer Support and Services.
This above description is non-exhaustive and there may be additional duties in accordance with the role.
Experience & Qualifications:
- Ideally applicants should have a third level education
- The successful candidate should have a proven track record at management level and experience in a customer facing role and continuous improvement environment
- The successful candidate needs to be process oriented and willing to continuously drive improvements throughout the value chain from suppliers through the factory and onto dealers and customers
- Some technical knowledge may be advantageous
Knowledge, Skills and Abilities:
- Excellent communication, planning and organisational skills are all essential, as well as the ability to work under pressure and meet deadlines.
- Excellent interpersonal skills with the ability to influence at all levels.
- Excellent IT Skills, specifically with MS Office (Excel, PowerPoint and Word)
- Must be adaptable with the ability to work in an environment that is fluid and fast paced with constantly changing priorities without losing sight of targets.
- Ability to learn quickly, use your initiative and work collaboratively as part of a multi-functional team.
- Self-motivated and action oriented.
- Excellent English communication skills, written and spoken.
- Highest level of integrity.
Why Join Us:
- We are a global company, and our culture is defined by?our Values Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.
- Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
- Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
- We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
- We are committed to helping team members reach their full potential.
- Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to?build a better world for generations.
- We offer competitive rates of pay, Team Member bonus, Westfield healthcare, 32 holidays, pension, life assurance, LinkedIn Learning, on site free parking, Perks discount card.
How to Apply:
To apply for this role, click the Apply button.
All applicants must demonstrate through their application form how they meet the criteria for the position applied for. We reserve the right to enhance our selection criteria at the short listing stage, if required.
Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
Terex Overview:
Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.
We design and manufacture advanced specialty vehiclesincluding fire, ambulance, and recreational vehiclesalongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.
With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.
Additional Information:
We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.
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