Operations Supervisor

Overview

As Operations Supervisor, you’ll oversee a section of our warehouse, ensuring smooth day-to-day operations and supporting the management team in achieving business targets. You’ll lead a team of Team Leaders and operatives, coordinating workloads, monitoring performance, and maintaining high standards of quality and productivity.

Responsibilities

• Managing and motivating the team to meet KPIs and deadlines.
• Coaching and supporting ongoing development of the team.
• Maintaining accurate inventory and stock movement records.
• Ensuring compliance with health and safety standards and fostering a culture of safe working.
• Producing reports, assisting with stock takes, and planning future capacity needs.
• Acting as a key point of contact for customers, suppliers, and transport partners, ensuring excellent communication and service delivery.

Qualifications

• Proven experience in a warehouse leadership role.
• Strong people management skills with the ability to inspire and develop others.
• Excellent communication, planning, and organisational skills.
• Proactive approach and confidence in decision‑making.
• Good IT knowledge, including spreadsheets and warehouse systems.
• Solid understanding of health and safety requirements.
• Knowledge of lean techniques is an advantage.
• All successful candidates will undergo right‑to‑work checks and, at certain sites, 5‑year referencing and criminal record checks.

Benefits

• Competitive salary package.
• Enhanced annual leave entitlement from start.
• Salary sacrifice car and cycle schemes.
• WeCare app for physical and mental wellbeing support.
• LifeWorks app for savings and discounts.
• Life insurance with probate support.

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