Assistant Shop Manager

Assistant Shop Manager – Flint Shop

Hope House has an opportunity available for an Assistant Shop Manager to join the team in our Flint shop. The role is part‑time 15 hours per week and is permanent.

Responsibilities

• Provide excellent customer service and meet sales targets.
• Execute sales‑floor displays to a high standard and generate and prepare stock for the shop.
• Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets.
• Maintain relationships internally and externally for the purposes of stock generation.
• Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid.
• Ensure new goods are receipted, located, stored and transferred correctly and inventory is accurate.
• Ensure Gift Aid is captured at every opportunity to optimise revenue from donations.
• Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company’s policies & procedures and health and safety regulations throughout the store.

Qualifications and Experience

Strong organisation skills and experience in retail; previous management or supervisory experience is required.

Benefits

• Competitive salary – £25,787 per annum (FTE).
• Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments.
• Organisational pension scheme.
• Blue Light Card and Staff rewards programme.
• Cycle to Work Scheme.
• Wellbeing services, including staff counselling.
• Flexible working arrangements.
• Great development opportunities.

Equality of Opportunity

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. A Disability Confident employer offers interviews to eligible applicants and strives to increase representation of disabled people in the workforce. For more details, please visit the Disability Confident website.

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