Senior Property Manager

## Senior Property ManagerApplyremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR101437**Who are we**Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world’s leading independent real estate consultancies. We work responsibly in partnership to enhance people’s lives and environments ***in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.***At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.**About The Role**We are looking to recruit a **Senior Property Manager** to join our Residential Lettings team, based at 55 Baker Street.The successful candidate will be responsible for managing their own portfolio of properties and developing long-term relationships with key clients. This role requires a proven track record of delivering high client satisfaction, driving retention, and supporting more junior team members.## **Key Responsibilities*** Carry out pre-tenancy works for the property portfolio, ensuring properties are presented to a high standard for incoming tenants.* Review check-in reports and resolve any identified issues to ensure tenant satisfaction and compliance.* Conduct regular property visits, document findings, and take appropriate follow-up action.* Coordinate and oversee complex routine and reactive maintenance works.* Process and manage contractor and supplier invoices, ensuring accuracy and appropriate funding.* Maintain accurate and up-to-date records on the CRM, including property details, landlord instructions, and tenancy agreements.* Organise and archive documentation (invoices, reports, emails, etc.) to ensure compliance and easy retrieval.* Build and maintain strong relationships with landlords and tenants, acting as a key point of contact.* Review check-out reports, agree deductions with landlords, and negotiate with tenants where required.* Complete end-of-tenancy processes and ensure all records are updated on the CRM.* Manage TDS claims and maintain accurate TDS records.* Clearly communicate landlord and tenant obligations, ensuring compliance from all parties.* Oversee EICR remedial works and act on findings from PAT and Gas Safety inspections.* Handle complex property and lease management queries.* Provide guidance, mentoring, and support to junior team members.* Ensure full compliance with all relevant legislation, regulations, and company standards.* **Skills & Qualifications*** Extensive experience in property management or a related field.* **Propertymark Level 3 (ARLA) qualification** is essential.* Strong knowledge of property management regulations and compliance requirements.* Proven ability to manage complex maintenance issues and coordinate with contractors and suppliers.* Self-motivated, with the ability to work independently and manage a varied workload.* Team-oriented, with a willingness to support and mentor colleagues.* Excellent communication and interpersonal skills.* Strong organisational skills and attention to detail.* Effective negotiation and problem-solving abilities.* Knowledge of accounts/bookkeeping and experience managing expenditure on behalf of clients.## **Key Information*** **Working hours:** Monday to Friday, 9:00am – 6:00pm* **Location:** 55 Baker Street, London* **Contract type:** Permanent* **Dynamic working:** EligibleCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.#J-18808-Ljbffr…