QA Manager

Overview

Right Match Recruitment Group is working in partnership with a well established and international organisation based in Rainham, Essex to recruit a forward thinking QA Manager to join their team. This is an exciting, full-time and fixed 9 months maternity cover contract role.

Overall Purpose

Ensure the successful management and development of the QA Team and Quality function, including food safety, legal compliance and quality standards.

Primary Responsibilities

• Manage, maintain and improve company’s Health and Safety, Food Safety and Quality standards, and the requirements of any accreditation (e.g., BRCGS, FEMAS), legislative and customer requirements.
• Work in compliance with company’s Quality Policy and support the company’s Health & Safety and Food Safety & Quality Culture.
• Operate in line with the requirements detailed within the company’s policies and practices and the Quality Management System (QMS).
• Champion food safety & quality throughout the business.
• Lead, manage and develop a team of quality assurance professionals, including managing performance, setting goals and objectives, and measuring outcomes.
• Act as front-line contact for quality and/or food safety issues within the manufacturing.
• Make decisions on food safety, quality and compliance to standards within defined levels of responsibility, ensuring consumers receive the highest quality product.
• Lead the site HACCP, with support from the Technical Manager and other business functions.
• Ensure pest control visits take place and track, trend and implement recommended actions by the pest control company.
• Identify, develop and implement Food Safety and Quality Assurance policies and procedures as required.
• Manage and support NCR & DMR processes internally and externally, ensuring a thorough and appropriate RCA is provided with corrective actions.
• Play an active role in solving quality issues, continuous improvement programmes, and other quality and/or Food Safety projects.
• Carry out audit activities such as GMP audits, GHP audits and internal audits as required.

Additional Responsibilities

• Support Food Defence activities such as Horizon Scanning, facilitating communication within the site to mitigate risk to the business as required.
• Lead and facilitate Technical Department administrative activities such as sampling, calibration, consumable monitoring & restocking.
• Lead and/or support training for peers related to food safety and/or quality.
• Record and monitor all consumer/customer complaints, facilitate investigation, closure.
• Support the business’s Food Safety & Quality Culture plan.
• Participate and/or lead external and third‑party audits.
• Liaise with internal and external stakeholders as required.
• Deputise for the Technical Manager as required by the business.
• Support the Technical Department and/or other business functions as and when required.

Qualifications and Experience

• Minimum of 5 years’ experience within a similar role and industry.
• HACCP Level 3.
• Strong knowledge of food safety regulations, BRCGS requirements and best practices.
• Demonstrable experience of managing a team.
• Proven track record of quality improvement activities.
• Proficient in Microsoft Office and other computer-based skills.

Desirables

• Bachelor’s degree in food science or other related field.
• Food Safety Level 3.
• Experience of thermal processing activities.
• Audit trained (internal or lead auditor).
• Ability to develop and deliver training programmes.

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