Senior Service Advisor (Motor Dealership)

VANRATH have partnered with one of Northern Ireland’s most established Car dealerships. The organisation is recruiting a Senior Service Advisor position.

This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.

Permanent role. Monday – Friday position.

Place of work is Belfast (Boucher)

Salary

Fully Negotiable + Fantastic benefits, company pension scheme, 25 days holidays + Stats & Real Progression Opportunities.

Responsibilities

• Work collaboratively within a team to manage all incoming calls and emails, both internal and external.
• Liaise effectively with manufacturers.
• Keep accurate and up-to-date records of vehicle details, repairs, and movements.
• Approve mechanical repairs and coordinate with service providers to ensure vehicles remain safe and roadworthy.
• Organise, authorise, and oversee rental bookings, including handling damages and fines.
• Process Road Fund Licences (RFL), MOTs, and PCNs.
• Prepare and manage invoices and recharges.
• Generate weekly and monthly reports.

The Ideal Candidate

• Previous experience within a Car Dealership or experience in a similar position
• Ability to multi-task while keeping a positive attitude both to your work and our customers
• Full valid UK driving license

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