Company: Rock Compliance Ltd

Apply for the Account Manager

Location: Sheffield

Job Description:

Title: Account Manager

Reports to: Senior Account Manager/ Senior Business Development Manager

Job Purpose:

Identify potential new business opportunities and maintain relationships with existing clients, identifying any value added opportunities.

Key Responsibilities and Accountabilities:

Account Management:

Responsibility for clients, including profitability, delivery, compliance and retention
Negotiation of at least 40% profit on all contracts, ensuring continuing profitability and deliverance of individual budgets on contracts
Production of contract brief
Assist with the mobilisation of contracts
Complaints handling
Work with operations to meet customer needs
Carry out internal audits to ensure contracts are being operated in accordance with client requirements.
Conduct LCA reviews/initial report
Production of job costing and quotation to clients as required
ORT and legionella training
Cash flow/debt management (including WIP)
Review of the distribution of resources available to ensure service is efficient

Business Development:

Providing Quotations to new clients
Production of Contract Brief and mobilisation plan for new contracts
Timely contract renewal
Identification of sales opportunities with existing clients
Presentation of new products and services to new and existing clients
Training for clients
Produce and maintain client database with new and potential clients, including contract renewal information

Liaison with clients:

Serve as an interface between the client and the Company
Attend contract review meetings
Build effective working relationships with clients generating additional workloads wherever possible
Dealing with client requests
Communicating client agendas and requirements to other members of staff (including the creation and delivery of Contract Briefs)
Ensures that image and standards are maintained at all times
Produce PQQ and Tender documents with Bid Team and Regional Manager, as required and determined by project size.

Communication:

Communicates constructively and actively seeks information
Keeps Senior Account Manager up to date with current prospects and orders secured.
Build good working relationships with both colleagues and clients
Deliver high quality sales appointments
Production of accurate quotations
Production of PQQ and Tender documentation from standard templates

Safety:

Ensure the method statements and risk assessments are prepared and complaint where required – determined by project size
Wear protective items of clothing and use appropriate safety equipment when on site
Ensures own and colleagues safety at all times
Takes responsibility and control of difficult situations
Promote and communicate standards/information to colleagues and team members.
Monitors and communicates standards/information to other staff within business
Identify and escalate any hazards, near misses in line with the Company’s reporting procedures

Site based working:

Work away from time to time, this requirement shall be defined by the operational needs of the business

Company Benefits:

…

Posted: May 26th, 2026