Head of Community Learning Disability Services

Community Learning Disability Service Manager

Responsibilities

• Provide overall leadership for specialist community learning disability services, ensuring delivery of effective, efficient and high‑quality clinical pathways in line with commissioning specifications and available resources.
• Develop, implement and oversee clinical and operational systems that support safe, effective, responsive and person‑centred care.
• Ensure services reflect Trust values and national policy, and are continuously improved through quality improvement, benchmarking and innovation.
• Lead and support service transformation programmes, working collaboratively with people with learning disabilities, families, carers, commissioners and partner organisations.
• Support the integration agenda by working closely with community services, mental health services and local authority partners in line with greater Manchester learning disability strategies.
• Ensure robust clinical governance arrangements, compliance with statutory regulation, legal frameworks and CQC standards, and effective risk management, health and safety, patient safety and learning from incidents.
• Provide professional and clinical leadership across services, ensuring multidisciplinary teams are actively involved in service planning, decision‑making and quality improvement.
• Hold responsibility for borough‑based budgets, monitor financial performance, identify pressures early and report to senior leadership, and act as an authorised signatory where required.
• Provide line management to senior staff, support workforce planning, performance appraisal, staff wellbeing and effective communication across services.
• Develop and maintain effective working relationships with commissioners, local authorities, service user groups, police, voluntary sector organisations and wider system partners.
• Ensure full compliance with Trust policies, procedures, standing orders, financial instructions, equality, diversity and inclusion principles, confidentiality, information governance and data protection requirements.
• Promote health and safety, infection prevention and control policies and appropriately report incidents.

Qualifications and Experience

• Senior management level experience in multi‑disciplinary learning disability services.
• Experience supporting people with complex and challenging needs.
• Exposure to service redesign, financial and staff management at a senior level.
• Experience leading quality improvement and change processes.

Education / Qualifications

• Relevant health or social care professional qualification and registration.
• Post‑graduate diploma or equivalent evidence of experience.
• Evidence of continued professional development.
• Evidence of management training.
• Post‑graduate study in research methodology.

Knowledge

• Detailed understanding of government policy in relation to learning disability services and the wider health and social care agenda.
• Detailed knowledge of national targets and requirements.
• Highly developed specialist knowledge across a range of learning disability areas of practice.
• Working knowledge of implementing programmes of health improvement and national policy implementation.

Skills and Abilities

• Ability to lead and manage a team.
• Excellent presentation and interpersonal skills.
• Ability to utilise IT effectively.
• Ability to critically analyse data.
• Ability to build confidence with local stakeholders and professionals.
• Ability to lead, motivate and empower others to reach organisational goals, especially within complex multi‑professional environments.
• Managing change and coping with ambiguity.
• Excellent communicator – both orally and in writing.
• Ability to demonstrate effective people and management skills.

Benefits

• Generous annual leave entitlement for Agenda for Change staff.
• Flexible working opportunities to support work/life balance.
• Access to continued professional development.
• Involvement in improvement and research activities.
• Health and wellbeing activities and access to a staff wellbeing service.
• Access to staff discounts across retail, leisure and travel.

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