SeniorBusinessDevelopmentManager-Membership
£50,000-£58,000Base+£25,000ProjectedCommission(Uncapped)
Hybrid
London
LeadingmediabusinessseekscommerciallymindedMembership&CustomerSuccessManagertoleadandgrowtheirmembershippropositionwhiledrivingengagement,retentionandrevenue.
Thisisapivotalroleresponsiblefortheend-to-endmemberjourney–fromacquisitionandonboardingthroughtoengagementandrenewal.
Therolewillworkcloselywithmarketing,salesandseniorstakeholderstomaximisebothmembervalueandcommercialperformance.
Theidealcandidatewillbeconfidentmanagingrelationshipsatalllevels,comfortablesellingtoseniorindustryindividuals,highlyorganised,andpassionateaboutdeliveringexceptionalmemberexperiences.
TherolewillbewellsupportedbytheDirectorofCustomer&ClientSuccess,alongsideclosecollaborationwiththeCEOandwiderseniorleadershipteam.
Thissupportwillincludestrategicdirection,commercialguidanceandsharedownershipofteamdevelopmentandthecontinuedgrowthofthemembershipproposition,whileprovidingtheautonomytoshapeandleadday-to-dayexecution.
Key Responsibilities
MembershipGrowth,Sales&CustomerSuccess-Ownthefullmembershiplifecycle,takingaccountabilityformembershipacquisition,engagement,retentionandrenewal.
ProductDevelopment&PropositionEnhancement-Playakeyroleintheongoingdevelopmentandevolutionofthemembershipproduct,ensuringitremainsrelevant,differentiatedandcommerciallystrong.TeamLeadership&Delivery-LinemanageanddeveloptheCustomerSuccessExecutive,settingclearobjectivesandsupportingperformanceandprogression.
Conferences,Awards&RevenueGeneration-Selldelegateattendanceforconferencesandawardstoexistingandprospectivemembers,workingtowardsagreedrevenuetargets.Usedelegatesalesasastrategictooltobuildrelationships,deepenmarketunderstandingandcreateastrongpipelineformembershipsales.
Strategy,Collaboration&Reporting-WorkwiththeDirectorofCustomer&ClientSuccesstodevelopanddeliverstrategiesthatsupportthegrowthofmembership,conferencesandawards.
Profile Required
- Provenexperiencesellingab2bmembershiplicensedofferingwithconsistenttrackrecordindeliveringexcellentrevenue
- Highachievercommerciallyoveraperiodof4years+
- Ideallydegreeeducated
- Strongsalesethic
- Ideallysomeexperiencemanagingasmallteam
- CustomerSuccessexperiencewouldbehighlypreferable
LiptonMediaisaspecialistmediarecruitmentagencybasedinLondon.Wespecialiseinallformsofb2bmediasalesincludingconferences,exhibitions,awards,summits,publishing,digital,outdoor,TV,radioandbusinessintelligence.
Ourclientsrangefromsmallstart-upcompaniestoFTSE100and250businesses.
Weworkwithpeopleateverystageoftheircareerfromundergraduateslookingfortheirfirstentrypointintosalestoseniormanagersanddirectorslookingfortheirnextchallenge.
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