Client Services Coordinator
Location: London (Hybrid working – 3 days in office)
Salary: £28,000–£30,000
Contract: Full-time
The Role
This is a varied administrative position within a busy, client‑facing team that delivers workplace learning and education programmes. The team supports multiple internal stakeholders and external partners, operating in a fast‑paced environment where organisation and attention to detail are essential. You’ll provide day‑to‑day coordination and operational support, helping the team run smoothly and ensuring clients and visitors receive a professional, well‑organised experience. This role suits someone who enjoys being the go‑to person, keeping diaries in order, managing details, and supporting events and client activity. A work laptop will be provided.
What You’ll Be Doing
You’ll act as a central point of coordination for the team, handling scheduling, enquiries and administrative processes. Key responsibilities include:
- Coordinating diaries and booking meetings with clients and partners
- Managing scheduling requests via phone and email
- Maintaining accurate records and data across internal systems
- Welcoming visitors and acting as a front‑of‑house point of contact when required
- Handling inbound calls and routing messages appropriately
- Supporting the organisation of internal and external events
- Coordinating client communications and mailings
- Raising invoices and supporting basic finance administration
- Providing general administrative support to ensure the team operates efficiently
What You’ll Bring
This role suits someone organised, proactive and calm under pressure, who enjoys working in a dynamic, people‑facing environment.
Essential
- At least 2 years experience in an administrative, coordination or bookings‑based role
- Strong diary management experience using email and calendar tools
- Confident using office software (email, spreadsheets, presentations and documents)
- Excellent organisational skills with strong attention to detail
- Clear, professional written and verbal communicationAbility to prioritise competing demands and manage time effectively
- Comfortable working independently while contributing to shared team goals
- Friendly, professional manner with colleagues and visitors
What’s On Offer
- £28,000–£30,000 salary
- Hybrid working model (London‑based office)
- Work laptop provided
- Employee wellbeing and assistance programme
- Private healthcare cover
- Pension scheme
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