NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Note that this post is only open to internal staff of NHS Ayrshire & Arran.
Who we are: NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.
Position
Quality Improvement Lead based at University Hospital Crosshouse. This post is offered on a secondment basis until 1st December 2026.
Hours
36 hours per week. From 1 April 2026, the working week for NHS Agenda for Change staff in Scotland will be reduced. Full‑time hours will reduce from 37 to 36 hours (pro rata for part‑time staff) without loss of earnings.
UK Driving Licence
A UK driving licence is essential for this role.
What You Will Do
- Lead and manage the Acute Quality Improvement Team, ensuring effective use of resources
- Work closely with senior management teams and senior clinical leaders
- Collaborate with multidisciplinary teams at ward and departmental level
- Play a key role in shaping and delivering QI education across NHS Ayrshire & Arran
This is a unique opportunity to influence the development of quality improvement approaches that underpin the delivery of safe, effective and person‑centred care.
About You
- Strong communication and engagement skills, with the ability to work confidently with teams at all levels
- The ability to work independently, using initiative to drive improvement
- A recognised Quality Improvement qualification and/or significant experience in a QI‑related field
- Strong IT skills, including proficiency in Microsoft Office applications
Knowledge, Training And/or Experience Required For This Post
- Educated to Master’s degree level or equivalent
- Educated in quality improvement at post graduate level
- Demonstrable evidence of CPD
- Proven record of leading quality improvement work
- Evidence of demonstrated leadership skills and the ability to facilitate these in others
- Evidence of developing innovative and creative solutions to achieve organisation objectives
- Experience in managing large, complex projects and initiatives
- Significant experience of working closely with NHS and other national quality bodies
- Highly developed interpersonal and communication skills which will enable effective negotiation, influencing and involvement in clinical improvement
- Highly developed written and verbal communication skills
- Experience of using quality improvement methodology
- Experience of managing programmes/projects
- Change management experience
- Computer literate with an advanced knowledge in the use of Microsoft Office Software packages including a knowledge of MS Publisher and MS Access.
- Excellent interpersonal skills including diplomacy and discretion
- Excellent problem solving and analytical skills
- Excellent written and verbal communications
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