AWS Utility Computing (UC) provides product innovations, including foundational services such as Amazon Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), and continually releases new products that set AWS services apart. As a member of the UC organization, you will support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, with customers requiring specialized security solutions for their cloud services.
Key Responsibilities
- Work proactively to solve potential problems and inefficiencies, communicating clearly and collaborating with others to deliver results with minimal supervision.
- Participate in a 24/7 on‑call rotation to troubleshoot high‑severity issues.
- Analyze dashboards and investigate metrics with a vision for improvements.
- Troubleshoot and diagnose problems and work on solutions.
- Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation.
- Discuss radical new approaches to automate operational issues, assess risks, and develop creative solutions.
Qualifications and Experience
- UK national and able to obtain and maintain a UK Government Security Clearance. Further details can be found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels.
- Bachelor’s degree in Computer Science or another technical degree or related experience.
- Knowledge of networking fundamentals.
- Experience working in a 24/7 production environment.
- Experience in Linux systems administration and/or development.
- Experience working in at least two of the following languages: Python, Java, Perl, PHP, Ruby, or Bash/Shell.
- Knowledge of configuration management systems such as Puppet, Chef, Ansible, or related systems.
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration.
- Experience in network capture and systems troubleshooting.
- Experience building scripts, tooling, and automation for large‑scale computing environments.
Equal Opportunity Employer
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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