Facilities Engineering / Technical Manager

Facilities Engineering / Technical Manager – Client Direct / In‑house – Data Centre – Slough – £60,000 per annum

Are you looking for a role Client side / In‑house? Are you looking to come off Shift? Are you looking for a role in Slough and have Data Centre experience?

Fantastic opportunity to work as part of the In‑house maintenance team for an established Data Centre provider. CBW are currently recruiting for a Facilities Engineering / Technical Manager to be based on a critical data centre in Slough. The successful candidate will be electrically qualified with a proven track record in critical environments (ideally a Data Centre).

Hours of work

Monday to Friday – 08:00am to 17:00pm. Flexible approach to working hours (out of hours work).

Key duties & responsibilities

• Manage day‑to‑day operation including repair and maintenance, security, change control process, procurement, accounting & budgeting related issues.
• Manage subcontractors and provide a 12‑month planner of contractor site visits / PPMs.
• Manage/execute Data Centre’s expansion, modification, maintenance or new customer move‑in projects.
• Prepare maintenance contract & tender documents.
• Supervise and liaise with external vendors in respect of regular communications and ad‑hoc work and respond to issues that arise.
• Manage specifications, problems, issues, performance, and administration.
• Prepare management reports, PowerPoint presentations, SOP/EOP, critical activity planning such as Power down & Pull‑the‑Plug test, Emergency / Disaster Recovery plans / Business Continuity Plans, Data Centre customers’ reports.
• Act as incident manager to manage all incidents and prepare incident reports.
• Engage with internal stakeholders to gain feedback on customers’ enquiries.
• Intervene, analyse, manage and resolve business conflicts between the company and the vendors / suppliers.
• Implement safety system procedures and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements.
• Deliver superior customer service to clients through all facility functions.
• Inspect all areas routinely to ensure performance measures are being maintained and proactively report problems of facilities.
• Track and update on the financial budget.
• Liaise with MEP, IDC, Security and Office Manager and produce data centre operation report on a weekly basis.
• Responsible for Data Centre Facility Management operations.
• Establish engineering and operation procedures and roll out for site staff.
• Ensure compliance with all local statutory regulations.
• Manage all vendors to carry out maintenance for all installations during weekends and review maintenance reports.
• Provide solutions for technical issues.
• Participate in Disaster Recovery Plan per the Client’s requirement.
• Manage and monitor the Data Centre Infrastructure Management System and all sub systems including but not limited to BMS, PMS, and SMS. Update technical drawing regularly / inventory list / asset list.
• Audit FM shift handover/performance/work/ procedure monthly and CMI own the right to audit internally.

Requirements

• City & Guilds Level 2 & 3 and AM2 or equivalent.
• City & Guilds 18th Edition IEE Regulations.
• Proven track record of handling Uptime Certification is a must.
• HV & LV Authorised Person (Highly desirable / Not essential).
• Experience in facilities operation in Data Centre, Telecommunications industry.
• Ability to coordinate with utility company and deal with high voltage.
• Knowledge of critical facilities including Chiller, CRAC, UPS, STS.
• Strong leadership, people, and communication skills.
• Strong PC literacy and proven ability to manage daily activities using various systems including MS Excel and PowerPoint.

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