Trainee Technical Account Manager

Trainee Technical Account Manager

Location: South Wales

Job Type: Full-time

Salary: Competitive

We are seeking a highly motivated and career‑minded individual to join our Food Safety & Quality department as a Trainee Technical Account Manager. This role offers an excellent opportunity to develop your career while liaising with key UK retailers and playing a pivotal role within a growing team.

Day-to-day of the role

• Work collaboratively between customers and internal teams to ensure the delivery of Food Safety & Quality requirements across technical and operational functions.
• Build strong working relationships with customers and site teams, positioning the business as a supplier of choice.
• Uphold company standards through positive, proactive, and professional conduct.
• Represent the Food Safety & Quality function in customer head office meetings, including development gate meetings, technical reviews, and product reviews.
• Coordinate and host customer visits and audits, ensuring effective follow‑up on any actions.
• Liaise with the New Product Development team regarding food safety aspects of product launches.
• Monitor KPIs and work with site teams to drive continuous improvement.
• Review packaging artwork to ensure legal compliance and accuracy.
• Maintain raw material and finished product specifications, along with quality attribute documentation.
• Conduct product assessments to ensure alignment with agreed production standards.

Required Skills & Qualifications

• Minimum of 1 year’s experience within the food industry.
• Degree or equivalent qualification in Food Science, Science, or a related field.
• Understanding of retailer and customer technical requirements.
• Strong organisational skills with the ability to manage multiple projects.
• Knowledge of food safety, labelling legislation, and audit standards.
• Confident managing stakeholder relationships in a fast‑paced environment.
• Excellent written and verbal communication skills.
• Ability to work both independently and as part of a team.
• Proactive approach to learning and professional development.
• Full UK Driving Licence.

Benefits

• Opportunities for career progression and professional development.
• Varied and dynamic role with exposure to key customer accounts.
• Supportive and collaborative team environment.

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