Closing date
31 May 2026
About the role
Chesterfield Borough Council is seeking a deputy customer experience manager to join our cultural venues team to launch our new theatre and museum venue, 1435.
Responsibilities
- Manage front of house, bars and catering business for the cultural venues and deliver a superb customer experience for all visitors.
- Supervise assistant managers, customer assistants, venue assistants and volunteers.
- Maximise all secondary sales income, including bar, catering, retail and merchandise, and ensure efficient management of all bar and catering operations.
Qualifications
- Proven knowledge and experience in staff management and hospitality within entertainment venues.
- Personal licence holder and hold relevant qualifications in food hygiene and first aid.
- Right to work authorisation for the UK; sponsorship cannot be provided.
Benefits
- Competitive leave entitlement
- Local government pension scheme
- Access to a range of staff discounts and flexible benefits schemes
How to apply
Please do not apply using the Derbyshire County Council website; please see details below.
CVs are not accepted for this vacancy; please download and complete the application form below and return it by email to hrjobs@chesterfield.gov.uk. Your application must be received no later than the closing date.
See our guide to applying for tips on how to complete your application form and for details of other ways to apply.
If our documents are not accessible to you, you can request a different format here.
Provisional interview date: 18 June 2026
Contact: Anthony Radford, Cultural Services Manager, at anthony.radford@chesterfield.gov.uk
Direct advert page: https://www.chesterfield.gov.uk/jobs-training-skills-and-apprenticeships/looking-for-employment/jobs-at-chesterfield-borough-council/current-job-vacancies/job-vacancy-cbc26028-deputy-customer-experience-manager/
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