Procom Inspect run projects for Housing Associations, Local Authorities and Universities to carry out Stock Condition Surveys. This is to ensure the properties meet the Decent Homes Standard (set by the government). It is to ensure homes provided to tenants are safe, secure and healthy places to live.
Responsibilities
- Tenant appointment booking (Inbound and Outbound calls and emails in line with agreed call metrics)
- Friendly and confident telephone manner
- Organised diary management
- Calm and patient under pressure
- Team player, able to multi-task
Nice-to-have Skills & Experience
- Advanced Word and Excel user (Formulae, Mail Merge etc.)
- Experience of Inventory Base or other surveying software
- Management of multiple diaries
- Appointment setting/booking
Equality, Diversity & Inclusion
Procom Group is committed to promoting equality, diversity, and inclusion across our business. We believe a diverse workforce strengthens innovation, collaboration, and decision‑making, and we actively encourage applications from individuals of all backgrounds, experiences, and communities.
We are committed to providing a fair and accessible recruitment process and do not discriminate on the basis of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We welcome applicants with transferable skills and non‑traditional career pathways and are committed to creating an environment where everyone feels valued, respected, and able to bring their full self to work.
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