Base: Office based role in M34 3SH (no hybrid or WFH roles available)
Hours: Monday – Thursday 8:45 – 5:30pm & Friday 8:45 – 3:55pm
Package: £24,720 basic salary with O.T.E £35,000 (uncapped commissions)
RVA are an award-winning BUSINESS RATES REDUCTION SPECIALISTS, helping businesses across England & Wales reduce their business rates liabilities — we need Credit Controllers who take ownership and deliver results securing payment of fees.
This is not a passive admin role. It’s about driving collections, holding clients accountable, and getting cash in the door. If you’re someone who picks up the phone, follows through, and doesn’t take excuses at face value — you’ll thrive here.
The Role
You’ll manage your own portfolio of client debtors, ensuring the prompt collection of success fees while maintaining professional, commercial relationships. Working in a fast-paced, target-driven environment where your performance has a direct impact on the business and on your earnings – you’ll be incentivised to maximise collections through our competitive commission structure.
What You’ll Be Doing
- Managing and owning your debtor ledger end-to-end
- Proactively chasing payments via phone and email
- Keeping accurate records of all communications and agreed actions
- Resolving invoice and account queries quickly to remove barriers to payment
- Identifying risks early and escalating where needed
- Supporting the wider Credit Control team to hit targets and improve performance
What We’re Looking For
- Tenacious – you don’t give up and you don’t accept weak payment promises
- Target-driven – motivated by results and earning commission
- Highly organised – able to stay on top of multiple debtors
- Commercially aware – you know when to push and when to expand
Experience & Skills
- Previous experience in credit control or collections in B2B
- Strong communication and negotiation skills
- Excellent attention to detail and record keeping
- Experience working within a B2B environment
- Good working knowledge of Microsoft Office (Excel, Outlook)
- Experience with Sage (preferred)
Benefits
- Uncapped Commissions – your performance drives your earnings!
- Free Parking
- Early Finish Fridays
- Casual dress code
- Employee Assistance Program
- D.I.S. Life Cover
If you want a role where you can earn, take ownership, and see the direct impact of your work, this is it.
If you’re someone who gets results, we want to hear from you.
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