Maitre D, 310-The Fat Badger – London

Maitre D, 310-The Fat Badger – London We are seeking an experienced, charismatic, and service-obsessed Head Ma tre D’ to lead our front-door experience and be the face of this exciting neighbourhood restaurant in West London. This vibrant venue offers exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service. Salary – 19 per hour including service charge What’s in it for you as a Head Ma tre D’: 50% off food and drink in our pubs for a table of up to 4 people. Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants more. 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health. Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us! Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. What you’ll be doing as a Head Ma tre D’: As Head Ma tre D’, you will be the first impression and final farewell for every guest. Your role is to orchestrate a seamless welcome, manage the flow of service from the front, and work closely with the restaurant team to ensure a smooth, memorable experience for each guest. You’ll thrive on connection, handle high-energy service periods with grace, and keep a cool head when the dining room is buzzing. Act as the face of the venue, warmly greeting and seating guests with professionalism and flair . Handle guest enquiries and complaints with discretion, empathy, and swift resolution. Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment. manage waitlists during peak times and manage expectations by keeping guests informed of wait times. Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests. About you, our new Head Ma tre D’: Previous experience in a senior host or Ma tre D’ role in a premium or high-volume venue Genuinely passionate about people, food, and hospitality Excellent communication and interpersonal skills. Highly organised with a natural ability to multitask under pressure Ability to work effectively in a fast-paced environment. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexible with evening and weekend availability About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce. Frontofhouse Nottinghill Hospitalityjobs Jobsinlondon Immediatestart41bf1e1f-b16b-4260-a40a-17c77a06fd15…