Commercial Manager

Job Description Working closely with operational, finance and wider commercial teams, the Commercial Manager will provide expert commercial leadership, insight and challenge. The role will translate commercial strategies into practical operational outcomes, support effective financial forecasting, and proactively manage commercial risks and opportunities while maintaining strong client relationships. Key Responsibilities Lead and manage contract variations, pricing activities, negotiations and commercial recovery actions Act as the primary commercial point of contact for the client on contractual matters and dispute resolution Drive margin improvement, cost control and overall commercial performance of the contract Manage commercial risk, governance, compliance and contractual obligations throughout the contract lifecycle Translate commercial strategy into practical delivery outcomes for operational teams Oversee work-in-progress (WIP), forecasting and financial performance in partnership with Finance teams Provide commercial insight, challenge and support to operational and senior stakeholders Build and maintain strong relationships with clients and internal stakeholders across operations, finance and supply chain Professional and Personal Competencies/Qualifications Strong commercial management experience within Facilities Management, covering hard and soft services Knowledge of Government and public sector contracts, including CCS and NEC frameworks Strong financial and commercial acumen with experience managing margin, cost and risk Proven experience managing contract variations, pricing models and performance mechanisms Strong negotiation, stakeholder management and client-facing capabilities Ability to identify commercial risks and opportunities and translate them into operational solutions Analytical and problem-solving mindset with the ability to influence at senior level The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,  #aplacetobeyou,  #facilitiesmanagement  ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….