Administrator
25,200 (FTE), Harrogate, 8am-4pm / 9am-5pm, Mon – Fri, Training, Parking, 3 Month Temporary Contract.
Due to increased business levels this local manufacturing business has created a new Administrator role to support the schedulers and engineers across the country. This role would initially start on a 3 month temporary basis, with potential to become permanent for the right person. You will work in alongside a team of colleagues in fast paced environment.
The main purpose of this role is to liaise with engineers to manage their workload and speak with customers to communicate dates and times of their jobs and keep them updated, therefore you will need excellent customer service and organisational skills.
- Liaise with field engineers to arrange site visits across the UK
- Manage the workload of a team of engineers, bookings jobs in
- Deal with clients and customers by telephone and email to confirm and rearrange appointments as necessary
- Coordinate all reports and data following the appointments, upload onto the appropriate database
- Update customer portals with progress, outcomes and next steps
- Deal with any customer enquiries
This Administrator role would suit someone who has worked as a scheduler, planner or coordinator previously or who has excellent organisational skills, strong customer skills and is able to prioritise your own workload.
Requirements
- Excellent customer service skills
- A professional and friendly telephone manner
- Ability to multi task
- Good IT skillsAn organised and methodical approach to work
- Previous similar experience would be an advantage
Benefits
- Temporary 3 month opportunity – immediate start – with potential to go permanent
- 12.92 per hour initially
- Free parking
- Training provided
Please contact Nicola Wilson to discuss this or other similar roles.
#J-18808-Ljbffr…