Salary: £38,784 to £46,049 per annum
Liverpool Hope University is special institution, grounded in history and driven by a values-led approach to educational delivery. Liverpool Hope University is one of the UK’s most distinctive higher education institutions, recognised for its strong academic heritage, commitment to teaching excellence, and supportive community environment.
The role
Liverpool Hope University is seeking a skilled and forward-thinking Microsoft 365 Specialist / Engineer to join our IT Services team. This is an exciting opportunity to play a key role in managing, supporting and enhancing a modern digital workplace for our academic and professional community. You will be responsible for the design, implementation, and ongoing management of Microsoft 365 services, ensuring a secure, reliable, and high-performing environment. You will work closely with stakeholders across the University to deliver innovative solutions that support teaching, learning, and research.
Responsibilities of the Microsoft M365 Specialist
- Administer and maintain core M365 services (Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Power Platform).
- Manage user accounts, licensing, groups, and role-based access controls.
- Act as the subject matter expert (SME) for M365 services, providing advanced technical support to IT colleagues and end users.
- Troubleshoot and resolve complex incidents, escalating to Microsoft or third parties where required.
- Configure and monitor M365 security features (MFA, conditional access, DLP, threat protection, encryption).
- Evaluate and implement new M365 features, updates, and tools to enhance digital services.
About you
- Degree-level qualification in Computing, Information Technology, or a related discipline, or equivalent professional experience.
- Evidence of ongoing professional development in Microsoft technologies.
- Significant hands‑on experience administering Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Power Platform).
- Proven track record of managing security and compliance tools within M365 (MFA, conditional access, DLP, retention, encryption).
- Proficiency in PowerShell scripting and automation tools to streamline M365 administration.
- Previous experience working in a Higher Education or public sector environment.
- Experience with Microsoft Power BI for reporting and analytics.
Benefits of working at Liverpool Hope University
Pay and Pensions
- Competitive rates of pay defined using the HERA job evaluation scheme
- Pension schemes with generous employer contributions
Home and Family
- Generous Annual Leave Arrangement
- Opportunity for flexible working arrangements
Training and Development
- Induction training for all new staff
Health and Well-Being
- Hope Park Sports fitness suite and classes with discounted membership
- A range of food outlets with healthy eating options
- Staff counselling service
- Support with lifestyle changes
- A range of social activities and groups
- On-site chapel, multi-faith prayer room and Chaplaincy
Due to the expected high volume of applications for this role, we may close this vacancy earlier than the advertised closing date.
Closing Date: Friday 5th June at noon
If you would like to learn more about our Microsoft M365 Specialist role, then please click ‘apply’ today!
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented within Professional Services at Liverpool Hope University.
Liverpool Hope University is a Disability Confident Committed employer and operates a Guaranteed Interview Scheme.
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